A great workplace culture consists of shared values, vision, and beliefs. But did you know that a story habit in the workplace is a factor in success too?
Workplace leaders should be great storytellers. Imagine yourself an Airbnb CEO, manager, or any leader. The goal is to entice customers to book and make reservations with you. But how can you and your team do this?
That’s where the power of storytelling establishes itself.
An Airbnb team must build an intimate contact with the customers by sharing photographs and memories and asking them to recall their own. Because the customers’ imagination, memories, and emotions are engaged, the service of producing magical experiences is provided effortlessly and readily.
Your Airbnb team will not be able to create these magical moments if storytelling is not part of your workplace culture.
It all boils down to communicating with your team. This time, it’s a special kind of communication.
A story habit is a continuous effort to use storytelling to communicate with others. This element is essential to leaders because the more you learn to communicate through storytelling, the better you will become with your influence.
This article aims to show you how important the story habit is. It brings a cohesive workplace culture that triumphs internally (within the teams) and externally (customers/clients).
Why Foster Story Habits in the Workplace?
Storytelling fosters an open workplace culture.
Storytelling has a more intimate setting to it. Especially when you are sharing some personal stories with your team, you allow them to know you better.
This paves the way for a more open and even entertaining workplace environment. Sharing your stories is an effective strategy for others to understand and appreciate what you are asking them to do.
You have specific stories in mind when your team creates ads, social media posts, and other aspects to convince customers to book their vacation with you. Therefore, an open workplace culture can help your people get creative with these stories.
Storytelling helps employees accept new initiatives.
A story habit promotes acceptance of changes, updates, and other initiatives within the team or the organization. Telling a tale might assist individuals in imagining what the workplace will be like following the change – something that not everyone can do readily.
An Airbnb business can be subject to many changes over the years. Your story habit prepares your team to adjust well so customer satisfaction will not be affected.
Storytelling creates a solution to work issues.
Let’s face it. Problems are part of any company or business. A good story habit can help you lessen the tension and find a solution.
Here’s where you can look back at previous experiences. You can discuss these stories with your team to come up with the correct response.
Consider past workplace conflicts. Tell the team of previous disagreements and issues. This can open up a path toward finding the solution.
The pandemic has hit many Airbnb availabilities and pricing. The previous experiences may not be as problematic as the pandemic, but sharing stories on how you worked out previous issues can help your team come up with your own.
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Developing Story Habits in the Workplace
Now that you have an idea of how important the story habit is, here are some strategies that you can use:
Share your accomplishments
First, you need to create a collection of your personal success stories. You can use this as your portfolio that you can use when needed.
Collecting these stories will not only improve your self-worth and vision for your work, but they will also become a ready-to-use resource when the need arises.
Sharing your accomplishments with your team will inspire them to think and act similarly. Since you have been successful, they will likely be successful too.
Acknowledge team members’ accomplishments.
This is a critical approach to incorporating storytelling tactics into your workday because there’s a link between rewards for job accomplishments and increased employee engagement. If you take the time to learn about the experiences of your employees, they will understand how important they are to your company.
And how will this translate to your business? Your team members can better create magical experiences for your guests since they know their accomplishments are being emphasized.
Explain complex situations with a story.
It’s hard to explain data, stats, and some challenging situations as they are. Cold, hard facts may not be easy to digest.
Turning them into a story would help the team understand challenging concepts. For example, how can you impart to your people the enormity of a decrease in the check-in rate for the last month? You can then draft a situation for easy comprehension.
Use memorable stories.
Don’t use or create any other story. It has to stick in the minds of your people and the customers they serve.
Your guests will not be encouraged to book with a so-so story or message. Your team will not be able to perform their best with boring and irrelevant storytelling.
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A story habit creates an exciting and productive workplace culture. This is proven by the openness, adaptability to change, and ability to solve problems that your team exhibits.
It’s not difficult to start incorporating storytelling in the work setting. Most of the time, you only need your and your team’s personal experiences that are memorable and can move people into action despite complex situations.
When you incorporate the story habit at work, you create a wonderful setting for your team to work in and bring an inspiring narrative to customers.
It’s time that you practice a story habit in the workplace. There’s no better time than today.