Where we help people develop new behaviours.
Typically this is the activities part of our training. The purpose is to help people develop new behaviours, master new skills and sustain new habits.
EFFECTIVE practice requires careful design. It should be based on an objective that clearly states the Behaviour, Standard and Condition. It should be managed well so that learners spend most of the practice time performing the correct behaviours.
This works best both in the training and back at the workplace.
In the training we can create the conditions for deliberate, safe and corrective practice. People can focus on exactly what they need to, without fear of making costly mistakes and with support from a coach to correct any bad habits.
But at the work place is also a great place to practice, because ultimately that is where the learners NEED to practice these new behaviours. So we must ensure they will get sufficient opportunities to practice back at work.
And practice can also involve shadowing others. Shadowing is an extremely effective way of helping people develop new skills. But this must be designed and managed carefully to ensure learners are using the shadowing opportunities in the right way.
Ideally, we can have a combination of practice in training and practice back at work.